Question 1

What is the minimum deposit to start?

Accepted Answer

You can open and fund your account from R4,100. You are free to add capital over time as your strategy develops.

Question 2

How do I withdraw my money?

Accepted Answer

Withdraw at any time via your dashboard. Funds transfer back to your chosen payment method within standard timeframes.

Question 3

Is my capital protected?

Accepted Answer

Your account uses industry-grade security and verification. Remember that investing always carries risk — your capital can rise and fall.

Question 4

How long does it take to begin?

Accepted Answer

Most people finish registration within minutes. Once your first deposit settles, you can activate your plan immediately.

Question 5

Are there any surprise charges?

Accepted Answer

All fees are shown before you commit. You will see exactly what costs apply to your plan — nothing hidden.

Question 6

What is the minimum age requirement?

Accepted Answer

You must be at least 18 years old to register and invest. Verification will confirm your age and identity.

Question 7

Which deposit methods do you accept?

Accepted Answer

We accept major debit and credit cards, bank transfers, selected e-wallets and crypto. Your available options appear at the deposit screen.

Question 8

When can I reach support?

Accepted Answer

Our team operates Monday to Friday, 9:00–18:00, and targets a response to every query within one business day.

Question 9

Who pays tax on my returns?

Accepted Answer

Investment tax depends on your local rules and is your own responsibility. We suggest keeping records and seeking advice from a qualified tax professional.

Question 10

What is KYC verification?

Accepted Answer

KYC (Know Your Customer) is standard identity confirmation. It secures your account and is required when opening any legitimate investment account.

Question 11

Do I need trading experience?

Accepted Answer

Not at all. You receive a dedicated financial analyst who guides you throughout — no prior market knowledge needed.

Question 12

Who looks after my investments?

Accepted Answer

A personal financial analyst, backed by AI, works to your goals and risk appetite. Expertise meets technology — the strategy remains human-led.

Question 13

Is the platform regulated?

Accepted Answer

Yes. We comply with national financial and cyber standards, including account safeguards and identity checks under FSCA oversight.

Question 14

Can I add funds to my account later?

Accepted Answer

Absolutely. Top up whenever you wish and evolve your strategy with your analyst as your circumstances and targets shift.

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